Define the outcome
Align on the contractual definition of success before there is disagreement.
Independent outcome verification
Turn outcome-based pricing into customer trust.
Atlas independently verifies and attributes the outcomes your AI product delivers, so you can prove what happened, show why it counts, and charge with confidence.
Outcome record
VerifiedSupport issue resolved
Contract rule
Issue resolved with no customer reply required within the agreed window.
EvidenceSourceObserved
Resolution sentProduct event14:32:08
Account activeCRM14:32:11
No reopen eventSupport data+72 hours
AttributionAI support agent
Evidence completeOutcome-based pricing breaks down when customers can’t trust the score.
Poor definitions, incomplete tracking, and biased attribution turn a promising commercial model into customer conflict.
Verify the evidence
Track the events that prove the outcome happened, not just the final claim.
Attribute it fairly
Separate what your product caused from what the customer or another system did.
A neutral record for every outcome.
Atlas ingests relevant event data and gives both sides a shared, auditable view of the outcome, its evidence, and its attribution.
Recent records
Issue resolved Verified
Lead qualified Needs review
Invoice recovered Verified
Independent verdictCounts as an outcome
All required evidence is present. No conflicting source events were found.
- Definition
- Version 3.2
- Evidence events
- 3 of 3
- Attributed to
- AI support agent
- Review state
- Ready to share
Give customers a source of truth.Replace disputes with evidence.Prove the value you charge for.Protect the goodwill your AI product has earned.
Start with evidence, not a sales call.
Install
Add a lightweight Atlas snippet to your sandbox environment.
Connect
Bring in the relevant product, CRM, and analytics events.
Define
Set the outcomes and evidence rules you want Atlas to verify.
Review
Inspect each outcome, its evidence, and its attribution in one record.
Start in sandbox. Atlas is built for testing and learning before production rollout.
For teams already pricing on outcomes
Install Atlas in your sandboxSee what Atlas finds in your sandbox.
Install the snippet, test your current outcome rules, and review the evidence before any production rollout.